Here are some pro tips to increase your chances of items being accepted
Before bringing items in, take these steps:
- Clean everything thoroughly. Launder or dry-clean clothing. Wipe down furniture, accessories, and hard goods. Remove lint, pet hair, and dust. Items that arrive clean make a strong first impression.
- Check for damage before you go. Look for broken zippers, missing buttons, stains, and worn areas. If you spot a problem, repair it or leave the item at home. We cannot accept items that need repair.
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Smell-test your items. Hold each item close and check for any odor. If you can detect smoke, mildew, or pet smell, the store will too. Air items out thoroughly before submission, or consider donating them instead.
- Bring items in season. We don't accept out-of-season inventory regardless of condition.
- Limit your submission to your best items. A smaller selection of high-quality pieces is more likely to be accepted than a large batch of mixed-quality goods.